Lotus Themes, Zendesk partner

Wilmington, United States | 5000 projects | 2 certifications
Implementation Services, Training, Ready-Made Themes, Extensions, and Customizations for your Zendesk. At Lotus, we know a well-executed Zendesk can save from $1,000,000 a year. 5,000+ businesses have realized the full potential of Zendesk with us. Among them are Netflix, Hootsuite, CBC, Nokia, Entrepreneur, Cebu Pacific, Bungie, Etsy, Medium, Riot Games, etc. Zendesk also trusts their help centers to us. Why don't you?

Everything for your Zendesk. Effortless Zendesk setup for teams of any size, ready-made modern Zendesk themes branding, and customization services. We also provide various Zendesk extensions, email branding, and other extra offerings. With Lotus, your Zendesk is in good hands.

How we work. You know the exact cost before the purchase, with no additional expenses unless you change your requirements. You get expert recommendations on how to improve your Zendesk and attain your goals. We’re in touch with you during the entire customization process so that you could add changes, test everything and make sure your Zendesk works perfectly.

Zendesk trusts their own help centers to us. Read the case study

In 2024, the number of our customers exceeded 3,500. You can see a list of clients on our website and view examples of our work in Portfolio. If you’d like to see anything specific (like particular customization or industry), contact us, and we’ll give you more examples.

Contact us and join the team of our happy Zendesk customers!

Icon
Services offered
Design/Guide Theming
Regions
Global
North America
Western Europe
Eastern Europe
India/Southern Asia
Eastern Asia
Middle East & Central Asia
Latin & South America
Africa
Australia/Oceania
Japan
Partner type
Solution Provider
Theme developer

What people are saying

5.0

(52)
52 reviews
Jamie L
6 months ago

Lotus Themes were fantastic! We dealt with Andrej, Daniel and Nina mostly during our process and have a beautiful Help Center to show for it for both of our brands and couldn't be happier with it. As we had quite a few particular requests and many things that changed over time, we did have a lot of back and forth and Andrej was always willing to help us get things right, nothing was too much trouble. Our Customer Support team also feel empowered to further customise and work with our new theme after a sign off call with Andrej where we were able to ask all our questions. We would hihgly recommend Lotus Themes to any brand small or large that are looking for support with developing their HC with branding in mind.

Developer Photo
Response from developer
6 months ago

Jamie, Thank you so much for your kind words! We’re happy to hear that you’re pleased with your new Help Center. The Lotus Themes team, including Andrej, Daniel, and Nina, were thrilled to receive your positive feedback. It’s always a pleasure working with you and the Goodnotes team. If there’s anything more we can do for you, please don’t hesitate to reach out.

Anonymous
over 1 year ago

Lotus Themes are great to work with! Love using their Selway theme and their variety of add-on extensions for a lot of really cool customisation options and ways to make your content more exciting and accessible to your users. In particular, I have really enjoyed the support we've received from their support team, especially Alice from the Customer Support team and Val from the Developer team who have provided detailed support and instructions and patiently answered a variety of unique questions about optimising our adjustments and customisations to our Help Centres. We've loved working with Lotus Themes!

Oscar Espinoza
almost 2 years ago

This theme was exactly what we were looking for. Plenty of customization and easy for us to set everything up exactly how we wanted. I highly recommend this theme for anybody out there looking to have their pages be super customizable and brand-able.

Permanently Deleted User
about 2 years ago

From my experience, I found that the themes offered by Lotus Themes are well-designed, user-friendly, and easy to customize. One of the things I appreciate about Lotus Themes is the variety of themes they offer. They have a wide range of designs that cater to different niches and industries, making it easy to find a theme that fits the specific needs of my website. Additionally, their themes are fully responsive and look great on all device sizes, which is essential for a great user experience. I also found that the themes offered by Lotus Themes are easy to customize. The user interface is intuitive and user-friendly, making it easy for me to make changes and adjustments to the theme without any coding knowledge. Additionally, their customer support team is very responsive and helpful, and they have a great documentation that guides on how to customize the themes. In terms of performance, the themes from Lotus Themes are optimized for fast loading speeds which is great for SEO and user experience. Their themes are also compatible with various plugins, which makes it easy to add extra functionality to my website. Overall, I am very happy with my experience using Lotus Themes. Their themes are visually appealing, easy to customize, and perform well. I would highly recommend Lotus Themes to anyone looking for a high-quality and visually appealing website theme.

Lisa
about 2 years ago

We are using the Lotus One theme and so far have enjoyed it! During the purchase process and after we felt very supported by the Lotus Themes team. They are extremely responsive and follow up to make sure your issue is resolved. The theme itself is very customizable so even if our help center needs change we can adjust within the theme. The option to add extensions is also very helpful.

Displaying 5 of 52 ratings

More ratings

If you like what you see, talk to Lotus Themes, Zendesk partner about your project.