Powerful time zone converter for Zendesk.

Send messages and run triggers with a delay.

Ouça áudios e assista vídeos diretamente da interface do ticket.

Conditionally display fields based on the values of other fields

Simply choose which ticket fields to hide from agents

Pop-up notification feed for ticket events inside the agent interface

Notice if and when customers open your emails.

Advanced search, unlimited views, bookmarks and more—all in one app for Zendesk

Macros & Dynamic Content language. Create templates/scenarios in a Macro.

Enhanced views, detailed previews, one-click bookmarks and lots more

Watchman Monitoring is a Proactive Support tool for IT Professionals

Choose and automatically set which email address to use to reply to your clients.

Embedded decision trees and automation help reps resolve tickets 10x faster.

Embedded decision trees and automation help reps resolve tickets 10x faster.

Automate bulk suspended ticket process. Manage spam with the help of rules in your Zendesk.

Start the outbound conversation with a Proactive Ticket, Message and Campaign

Split and Close Tickets

Link tinkets with Linkets!

Helps you track time spent on tickets.

Quick access to Admin Center from the nav bar

Displays recent tickets in the ticket sidebar.

Create delightful checklists within tickets for task, todo lists etc.

Displays information about the ticket requester and requesters organization.

Delightful checklists within tickets, that you can share and reuse.

Quickly merge tickets of a user without navigating away from the ticket

Display the five most recent tickets the requester has submitted

Create and open dynamic and custom URLs within the ticket view