ChatGPT AI Copilot by Macha

Create faster and better emails in 80+ languages

Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
Preview image of app
Preview image of app
Preview image of app

App Details

Works with
Support
Installs
100+
Author
Macha AI
Version
2.1.1
Price (USD)
Free to install
Additional fees may apply
Some apps may require a purchase or subscription outside of Zendesk in order to function properly. See app description for full details.
See pricing details

Apps install directly into your account

What people are saying

5.0

(31)
31 reviews
Anonymous
7 days ago

Macha has significantly improved my workflow. Whether I’m drafting content or analyzing data, it provides fast, accurate, and context-aware assistance. Its ability to understand complex queries and deliver useful insights makes it an indispensable part of my daily routine. A must-have for professionals looking to enhance efficiency and creativity.

Zuzana čellárová
8 days ago

We’ve just wrapped up our 7-day trial of the ChatGPT AI Copilot by Macha and are very pleased with the experience so far. The app has significantly improved the efficiency of our support team by helping us draft email responses faster and in multiple languages. This feature alone has been a huge time-saver for our team. We’re looking forward to continuing with the full version and seeing how it evolves over time. So far, it’s been a great addition to our support toolkit.

Max Throttle
10 days ago

We’ve been using Macha’s ChatGPT integration with Zendesk and it’s already made a noticeable impact on our support workflow. The responses are fast, helpful, and surprisingly on-brand right out of the box. It’s taken a lot of pressure off our human agents, especially for repetitive tickets. We’re still exploring all the capabilities, but it’s been incredibly helpful so far—and we’re excited to keep leveling up how we use it. Great tool for any support team looking to boost efficiency without sacrificing quality.

To Balloons Team
15 days ago

Great app, great customer support from Abbas

Matt
21 days ago

My agents and I love Macha!

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