We are required to have our help center in French as well as English. Even though we have a French speaker on staff who handles the rest of our translations, tackling the whole help center seemed daunting. This app saved so much time and was really pretty accurate. Instead of handling the entire translation process, we were able to utilize this app and have our French speaker do quick read-throughs for anything that might need to be adjusted, saving a lot of time and energy.
It is an quick and cost-effective approach to machine-translate content. The features allow you to easily localize content, save the articles as drafts and proof the translations before publishing.
Translating Japanese articles into English ones works very well. I tried another zendesk app for the same translation but this one is much easier to understand and use!
Help Center Translate is a fantastic tool for making our Zendesk knowledge base more accessible to a global audience. The automatic translations are quick and accurate, saving us a lot of time and effort. Setup was seamless, and the interface is user-friendly. A must-have for any team managing multilingual support!
Great Help Center Management & Translation Tool! We've been using Swifteq's Help Center Manager and Help Center Translate for a few months now, and they’ve been a game-changer for our team. These tools have made it much easier to customize our knowledge base to match our branding while keeping everything well-organized and efficient. The translation quality, especially for Spanish, is excellent—accurate and natural. We’re really happy with our decision to go with Swifteq, and we highly recommend it to anyone looking to streamline their Help Center management!
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