Help Center Manager

Help Center Manager was a time saver. We had specific goals for a transition with our knowledgebase and Help Center Manager helped us move forward much more efficiently.

Help Center Manager has been a life saver. It is easy to export articles, duplicate articles into another brand, and translate articles. It really is like a multi-toll for Zendesk Guide. Swifteq support is always responsive and quick to help.

Great Help Center Management & Translation Tool! We've been using Swifteq's Help Center Manager and Help Center Translate for a few months now, and they’ve been a game-changer for our team. These tools have made it much easier to customize our knowledge base to match our branding while keeping everything well-organized and efficient. The translation quality, especially for Spanish, is excellent—accurate and natural. We’re really happy with our decision to go with Swifteq, and we highly recommend it to anyone looking to streamline their Help Center management!

Swifteq's Help Center Manager allowed us to duplicate our Help Center as a different brand in a fraction of the time it would have taken without this amazing product. The Help Center Manager's find and replace feature allowed us to replace brand names across hundreds of articles in a short amount of time. The Help Center Manager's controls allowed us to select specific Sections and Categories that we wanted to duplicate. I was pleasantly surprised at the short amount of time it took to learn the Help Center Manager. When I ran into an issue Swifteq responded back quickly with help. I highly recommend this Great Product!

Swifteq has revolutionized our workflow - from quickly finding and replacing article IDs across thousands of articles, identifying dead links, and understanding our user behaviour based on insightful SEO feedback. And that is just scratching the surface of the capabilities of this product. The chat support feature is also incredibly helpful, delivering prompt and friendly responses that provide the information we need. Thank you Swifteq, I don't know how we managed without you!