VideoEngager

We've been using VideoEngager with Zendesk, and it has completely transformed how we support our customers. Setting it up was quick and seamless, fitting right into our existing workflow. The ability to escalate conversations to video calls with screen sharing directly within Zendesk has been a game changer. Instead of going back and forth through messages, we can now connect with customers instantly, making troubleshooting faster and more efficient. Another thing we love is how responsive and helpful the VideoEngager support team is. Any time we've had questions, they've been quick to assist and genuinely care about making sure everything runs smoothly. Security and compliance were also big factors for us, and VideoEngager being multi-regional ensures that our customer data stays protected while maintaining top performance across different locations. If you're looking for a way to take your customer support to the next level, VideoEngager is absolutely worth it. It has helped us provide a more personal, efficient, and seamless experience for our customers, and we highly recommend it!