Manufacturers Selling Direct to Consumers: Embracing the digital

Available On-Demand

About

This session will explore how manufacturing can rise to the occasion by providing efficient, proactive and empathetic service to customers with increasingly complex and sensitive needs.

Key Takeaways:

Embracing D2C’s digital approach and doing this well
Servicing the customer post-sale
Customer 360 – Know your customer

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Speakers

Caroline Lee

Enterprise Industry Expert, Zendesk

Christopher Davey

Principal Solution Consultant, Zendesk