What you should know about the order-to-cash process

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The order-to-cash (O2C) process is a key part of a company’s success, as it’s the catalyst of any relationship with customers. Most companies put all their efforts on the pre-sales stage, but optimising the O2C process can drive business growth.

Hear from Zendesk as they share a step-by-step guide on delivering robust service capability in the order to cash process drastically improving customer experiences and watch their latest demo on Service for Order To Cash.

Key Takeaways:

• What are the steps to create a seamless O2C and customer journey?

• Why are integrations key for a successful O2C process?

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