Band together
Talk Partner Edition is the all-in-one contact centre solution for enterprises.
Integrated voice software
Have a say
Choose the call centre software that’s right for you and integrate it with Zendesk to deliver the best customer experience – across any channel, no matter how sophisticated your phone support operations are.
One workspace for every channel
Right place, right time
Give your agents the context they need to handle every call – using the tools they already know and love. Embed a call console into Zendesk to deliver voice support from the same workspace they use to manage all the other channels.
Prebuilt integrations
Plug and play
Get started right away with over 130 prebuilt telephony integrations that plug directly into Zendesk. To make it easier, check out our featured telephony partners.
Featured telephony partners
CTI toolkit
Get under the bonnet
Integrate your own call centre solution using Zendesk’s powerful computer telephony integration (CTI) toolkit with JavaScript Object Notation (JSON) based APIs.
“One of the biggest benefits is that everything is centralised. Agents can go to just one source and look at all the history with a customer instead of having to check three different places. By putting everything together, we can improve our productivity and performance.”
Joe Wang
Director of Customer Experience at Upwork
