How to continue delivering great Customer Experiences post COVID-19

Available On-Demand

About

In a short period of time, COVID-19 has changed the lives of many people all around the world. In an effort to protect ourselves and our loved ones against the coronavirus, ‘social distancing’ has become the norm; and businesses have had to rethink their customer experience strategy.

Join us during this webinar as we share thoughts on how COVID-19 has changed the way we communicate, and together discuss how we can help you to have a holistic view of your interactions with your customers, unify messages from every channel into a single conversation, and build an interactive experience irrespective of the place you are working from.

About MAPFRE MSV Life
MAPFRE MSV Life is the leading provider of life insurance protection, long term savings and retirement planning in Malta.

About iMovo
iMovo is a professional services & solutions organisation specialising in Customer Experience Management, Business Intelligence & Data Analytics, Marketing Automation, Workforce Management and Artificial Intelligence.

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Speakers

Victor Farrugia

Chief Operations Officer
MAPFRE MSV Life plc

Emmanuel Buttigieg

Project Manager & CX Projects Lead, iMovo

John Neves

Senior Account Executive
Zendesk

Massimo Dimech

Senior Executive Operations
MAPFRE MSV Life plc