Featured article
Zendesk 2025 CX Trends Report: Human-Centric AI Drives Loyalty
AI-powered personalization, loyalty and human-like interactions redefine success for CX leaders
Learn more
The latest articles
Zendesk Names Shashi Upadhyay as President to Lead Product, Engineering, and AI
Zendesk has named Shashi Upadhyay as the new President of Product, Engineering, and AI to further…
Consumers embrace AI-driven gift giving this holiday season, Zendesk study reveals
Zendesk’s 2024 Global Holiday study* highlights the increasing influence of AI in enhancing the global shopping…
Zendesk includes sustainability clauses in supplier contracts for greater environmental accountability
Zendesk is committed to contributing to a net zero future, believing that strong partnership between customers…
Zendesk Announces Third Annual Tech for Good Impact Award Winners
The Zendesk Foundation has announced the winners of its third annual Tech for Good Impact Awards,…
Zendesk Launches Flexible Pricing for Customized AI Journeys
Today, Zendesk introduced their market-leading AI Dynamic Pricing Plan, a flexible pricing and usage model designed…
Zendesk unveils enhanced voice with AI embedded throughout the entire call journey
At its AI Summit, Zendesk announced a new fully-featured voice solution that can deliver unified and…
Zendesk builds on complete service solution to strengthen human and AI partnership
SAN FRANCISCO and NEW YORK – October 9, 2024 – Today, Zendesk introduced a series of…
Speakers announced for Zendesk AI Summit
The agenda and lineup of speakers for the Zendesk AI Summit has been released. The event…
