WHITEPAPER

In collaboration with 

As peak season spending soars, so do customer expectations. Retailers face a tough challenge; delivering exceptional service amid extremely heightened demand, while avoiding customer churn. In our latest whitepaper, Retail Gazette and Zendesk explore how utilising AI for your frontline staff could be the solution.

Key learnings:

AI-powered tools can take on administrative work, leaving employees to focus on impactful interactions

AI can help employees identify and prioritise urgent customer needs, reducing wait times and improving satisfaction

AI can personalise training for seasonal staff, equipping them to deliver excellent service

Download our free whitepaper today, enter your details in the form on this page.