ZENDESK FOR ENTERPRISE

Transform your customer relationships

Zendesk allows you to adapt to changing customer expectations. Align your teams and technology with what matters most – the customer.

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BUILT FOR THE ENTERPRISE

The future of customer experience

Drive better conversations

Offer rich, personalised conversations on the channels customers choose. This makes it feel like more than just a transaction but also helps create long-term loyalty.

Conversational features

Maximise agent efficiency

Transform agents from problem solvers into revenue drivers. Our all-in-one workspace lets them focus less on repetitive tasks and more on relationship building.

Productivity features

Adapt to change faster

Keep up with changing customer demands. Enter new markets and scale even faster with the open, flexible solutions on our complete Sunshine platform.

Zendesk platform

ZENDESK SUNSHINE PLATFORM

Open, flexible architecture

Our library of 1,200+ apps and integrations lets you add your everyday systems with a single click, whilst our comprehensive set of APIs allows you to extend and customise solutions. Data becomes useful and usable when you connect your tech stack to Zendesk.

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SECURITY AND COMPLIANCE

You’re safe with us

Trusted by Fortune 100 companies, our privacy and data protection programme includes a team dedicated to global compliance. We operate within all regulatory and industry frameworks – because software is only as good as its security. For higher security needs, we offer Advanced Data Privacy and Protection.

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ZENDESK WORKS FOR YOU

Tailored to your needs

Bring your vision to life

Partner with our world-class experts to design and implement Zendesk. Our Professional Services team will give you the personalised service you need to reduce time-to-value and transform your service offerings.

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Find your industry

We know every industry works a little differently. Whether you work in retail, manufacturing, financial services or any other sector, our expertise will help you make the most of Zendesk.

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