Employee experience solution
AI-powered employee service
Use Zendesk for EX today with zero code or engineering help required. It works right out of the box, or you can customise with the HR tools in our marketplace – including Okta, LumApps and more.
Trusted by leading brands
Modernise your internal support
Be as helpful to your employees as you are to your customers. Zendesk for work keeps employee requests organised and prioritised, freeing internal teams to focus on big picture tasks.
An employee friendly approach to internal service
Support your internal support teams with AI, automations and workflows – deflecting more tickets and speeding up resolution times.
The flexible solution for HR and IT teams
Zendesk serves internal teams of all stripes. Choose your use case and take a tour – or browse the FAQs for even more information.
The Zendesk Marketplace
Apps that help you scale
Choose the internal support system you need now and add apps from the Zendesk Marketplace as your business expands.
Visit the app marketplace
For HR Teams
Connect popular apps like Slack and Zoom to reduce system switching.
For IT Teams
Gain visibility into asset management with apps like Oomnitza and EZOfficeInventory.
For all teams
Build customised processes and manage your workflow with apps such as Myndbend and SweetHawk.
Homebridge uses Zendesk to power internal operations
“People kept using it and kept giving raving, positive reviews – everyone from the account executives, brokers and the B2B partners that they supported... it was a good fit, so we started bringing in other groups to Zendesk.”
Ben Chapman
Director of Client-Facing Experience and Analytics at Homebridge
Read more here.4 months
Time to value
23%
Increase in efficency
14
Internal departments using Zendesk
