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How to justify your sales CRM cost
While you might be convinced that your sales team needs a CRM, others within your organisation…
Whitepaper
Optimise your sales CRM to improve customer service
In the experience economy, customers expect to have consistency across all interactions with your business. Customer…
Whitepaper
1 min read
Why enterprise companies' employees need help-desk software
Enterprise companies – especially ones that operate in the technology, healthcare, energy and manufacturing sectors –…
Women in Leadership
At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.
Whitepaper
1 min read
Better customer experiences with omni-channel engagement
Designing a support experience that enables you to have natural conversations with your customers, regardless of…
Whitepaper
Why your business needs a sales CRM
With so much money and time invested in sales growth, why are sales leaders still falling…
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