Talk
6 easy steps to trial Zendesk Talk
Zendesk believes phone support is a powerful way for companies to help their customers – and,…
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Article
Talk the talk and walk the walk with inbound process
Even in the digital age, inbound call centres play an important role in customer support. For…
Article
3 min read
Which call center metrics should you really focus on?
There are a few call center metrics that tell a broader story beyond the number. They can even provide details you weren’t looking for in the first place
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