Management and coaching

5 min read

The Benefits of Sales Training

When you invest in sales training courses, you can expect to see a tangible benefit. From…

Article
13 min read

15 sales incentives that actually work

As a sales manager, you have the difficult job of motivating your team month after month.

Article
13 min read

Sales process fundamentals: a guide to consistently closing deals in a changing world

If you have a clearly defined sales process in place, your company can earn 28% more revenue than competitors who don’t have one.

Article
6 min read

6 top personality traits of a successful salesperson

You want to hire a new salesperson for your team. Multiple interviews go by and the candidates start to blend together.

Women in Leadership

At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.

Article
13 min read

12 smart sales goals for your team

Set up the right sales goals, and you’ll be set to provide customers with a thoughtful and personal buying experience.

Article
7 min read

How to build a sales CRM process

How do you upgrade your sales process to be more straightforward and efficient? The answer is…

Article
9 min read

Build a sales management process that works in 4 steps

Creating an effective sales management process is essential for new and experienced sales managers alike. Here are four steps to build a sales management process.