[{"type":"inline-post","id":495342729,"copy":"At Zendesk, we care about creating an inclusive environment for all leaders, in particular women leaders, so that we can celebrate achievements, provide networking opportunities and collaboration to help support women in CX and beyond.","url":"https://www.zendesk.co.uk/mc/women-in-leadership","link_text":"","heading":"Women in Leadership","image":"https://zen-marketing-assets.s3.us-west-2.amazonaws.com/images/emea/events/Blog_Ad_WIL.png","shape":"arch","post_type":"","tags":""},{"type":"index-promoted-post","id":493394001,"copy":"Ten trends every CX leader needs to know in the era of intelligent CX, a seismic shift that will be powered by AI, automation and data analytics.","url":"https://www.zendesk.co.uk/blog/cx-trends-2024/","link_text":"","heading":"CX Trends 2024: Unlock the power of intelligent CX","image":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/cxtrends2024header.png","shape":"arch","post_type":"Article","tags":"customer-service-trends"}]